Send us a message
Tell us what you need and we will come back to you — usually within a couple of hours, always within one business day.
Faster routes
WhatsApp — fastest
Message +1 514 447 7860 for anything urgent. Setup walkthroughs, activation checks and channel reports are handled here in real time, seven days a week.
Write to [email protected] for billing questions, refund claims under the refund policy, or anything needing a paper trail.
Registered address
DovoTV
2800 Post Oak Boulevard, Suite 4100
Houston, TX 77056
United States
Support hours
Technical support runs 24 hours a day, every day of the year, including holidays and live event nights. Billing and account administration is staffed 08:00–22:00 Central Time.
Before you write about a fault: the troubleshooting center resolves buffering, "channel not available" errors and audio-sync problems in about two minutes each. If it is one of those three, you will be watching again before we could reply.
Serving households across the United States
Our edge nodes are positioned for North American routing, which is why subscribers in Houston, Dallas, Phoenix, Denver, Atlanta, Chicago, Miami, Seattle and the rest of the country see the same stable picture rather than a Texas-only service.